top of page
FAQs
-
Where are you based?GemsbyM is based out Connecticut, USA.
-
Can I customize an order?Yes! Some pieces will be available for custom. Others are usually pre-made like initial and general word items.
-
When will I get my order?Orders will be processed within 1-7 business days (Monday - Friday). Items on hand will ship out immediately and can be received within 3-5 days. If items are not available on hand it may take up to 2 weeks.
bottom of page